77d11's Privacy Policy

Last Updated: January 2026

This Privacy Policy ("Policy") applies between the 77d11 platform ("we", "us", or "77d11") and users of this platform ("you" or "user"). By using our website and services, you are considered to have accepted the terms of this policy. Please read this policy carefully. If you have any questions, contact us at [email protected].

1 What Types of Information We Collect

We collect various types of information for the purpose of registration and service delivery on the 77d11 platform. This information falls into two main categories:

1.1 Personally Identifiable Information

When you create an account, make a deposit or withdrawal, or contact our support team, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for age verification)
• Current address
• Mobile banking account details (bKash, Nagad, or Rocket — for transaction processing only)

1.2 Technical & Usage Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Page visit logs, session duration, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity data

2 Purpose of Data Collection

77d11 uses your information only for specific and lawful purposes. We collect and process your personal information for the following reasons:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To operate gaming, betting, and payment services smoothly.
• Age Verification: To ensure that only users aged 21 or older can use the platform.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Fraud Prevention: To ensure account security and detect unauthorized activity.
• Customer Support: To respond to your questions, complaints, and requests.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To monitor user gaming behavior and provide assistance when needed.

3 Data Storage & Protection

77d11 treats the protection of your personal information as its top priority. We have adopted industry-standard technical and organizational measures:

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption is used for all data transmissions.
• Sensitive information is stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication is available for accounts.
• Our servers are operated in secure data centers.

3.2 Organizational Security Measures

• Only authorized staff can access your personal information.
• All our employees are bound by data confidentiality agreements.
• Data access logs are reviewed on a regular basis.
• A data protection culture is maintained through regular staff training.

However, we acknowledge that complete security on the internet cannot be guaranteed. You also bear partial responsibility for keeping your password and account details confidential.

4 Sharing Information with Third Parties

77d11 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may occur in the following circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technology Providers: With trusted technology partners who assist in operating the platform, who are bound by strict confidentiality agreements.
• Legal Authorities: Information may be provided to competent authorities in response to a court order or legal obligation.
• Fraud Prevention: Necessary information may be shared to assist in investigations of financial crime.

For any purpose other than those listed above, we will obtain your prior consent before sharing your information with third parties.

5 Cookies & Tracking Technologies

Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

5.1 Types and Uses of Cookies

• Essential Cookies: To maintain login sessions and ensure the core functionality of the platform.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how users interact with our platform so we can improve our services.

You can control or decline most cookies by changing your browser settings. However, disabling certain essential cookies may cause some parts of the platform to not work properly.

6 Data Retention Period

We retain your personal information only for as long as necessary to fulfill its intended purpose or as required by legal obligation:

• Your information will remain in our systems for as long as your account is active.
• Even after an account is closed, some information may be retained for a set period due to legal requirements.
• Financial transaction records are retained in accordance with statutory requirements.
• Once the specified period ends, information is securely deleted or anonymized.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Access & Correction

You can view and update the personal information stored in your account at any time. You may also request corrections to any inaccurate or incomplete information.

7.2 Request for Data Deletion

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

7.3 Objection to Processing

You have the right to object to the processing of your information, particularly in the case of marketing communications.

7.4 Exercising Your Rights

To exercise any of the rights listed above, please contact us at [email protected]. We will respond to your request as quickly as possible after appropriate verification.

8 Protection of Minors

77d11 strictly prohibits providing services to anyone under the age of 21 (minors). We do not knowingly collect personal information from any minor. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account. Parents or legal guardians may contact us regarding this matter.

9 International Data Transfers

To operate our services, some information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that:

• Customer data will receive the same level of protection as described in this policy.
• The receiving country or organization will ensure adequate protective measures.
• Necessary contractual safeguards will be in place as required by applicable law.

10 Policy Changes

We may update this privacy policy from time to time. For significant changes, we will send a notification to your registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Responsible Gaming & Data

77d11 takes responsible gaming seriously. We analyze data on your gaming behavior to identify problematic gaming patterns and provide assistance when needed. This analysis is done for your protection and is not used for any commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

12 Applicable Law & Jurisdiction

This privacy policy has been prepared and will be interpreted in accordance with applicable laws and regulations. Any disputes relating to this policy will be resolved in accordance with applicable law. 77d11 always operates on the principles of transparency and fairness, and is committed to protecting the rights of its users.